Frequently Asked Questions
Deliveries come out of our Sully’s Stockdale location (250 Coffee Rd).
We are able to deliver to majority of the neighborhoods in Bakersfield with our 8 mile (and growing) radius!
Click on the “Order Now” button above, then enter your address to confirm you are within the delivery range.
- Create your account here, or download the app (App Store, Google Play).
- Click the “Login” button next to “Checkout” in the upper right hand corner.
- Follow the app’s prompts after selecting “Register” or “Sign in with Facebook”.
If you are less than 4 miles from the store, our fee is $5.99. Deliveries between 4-8 miles is a $7.99 fee.
Curbside & In-Store Pickup are Free
Payments are made via credit card during the online checkout process. Your card will be charged when your order is placed.
If an item from your order is missing or out of stock, you will be refunded for the cost of the item. If you find an error with your delivery upon arrival, call our Sully’s Stockdale store at 661-885-9705.
In order to modify or cancel your order, call the Sully’s Stockdale store at 661-885-9705.
Once your order is placed, you cannot modify or cancel your order online.
If your delivery driver has already left the store and begun his/her route to you, the order cannot be modified or changed.
When you call, the store will notify you of the status of your order.
If you want to add additional items to your order, simply create a new, separate order.
Your order status will be provided after placing your order. In most cases, our orders will be completed within 55 minutes or less (usually even faster than that!).
A legal ID is required to receive any age-restricted items. Our drivers will verify and scan your ID to ensure you’re of legal age to obtain the item.*
*Disclosure: Purchaser is at least 21 years of age and must present a valid government issued ID upon delivery that matches the name of the purchaser. Using a false ID, signing a false name, or attempting to purchase tobacco or alcohol underage is a criminal offense. The excise tax due on the cigarettes has been paid by the purchase of a tax stamp for each cigarette package, and a tax stamp has been affixed to each package sold.
Lottery tickets, propane tanks and fuel are ineligible for delivery.
If there is an item you would like for us to carry or add to the delivery selection, please let us know on our “Contact Us” page. Thank you